Real time monitoring of the company’s server ensures proper performance and rapid attendance should there be any system error which if not attended to on time can cause a mayhem to the company’s operations.
FUGOA S.A. offers server monitoring services 24 hours a day, ensuring that our clients are always covered both day and night. Not only do we oversee the entire management of our clients' servers, but we also assign a dedicated engineer to the larger projects, so there is a single port of call that understands your business and your infrastructure, so we position effectively to respond to problems with rapid resolution.
Our engineers are fully qualified specialists who have worked on numerous projects and come from relevant industry backgrounds. Our skill set ensures that servers are kept up-to-date and essential maintenance or system restarts are carried out outside of business hours to ensure minimal disruption or downtime. We work according to the needs of our clients and their working hours, and we seamlessly integrate our services into existing equipment and infrastructures.
In the unlikely event of a server outage, one of the greatest assets we can offer our customers is the peace of mind that they are protected at all times. We offer support packages tailored to a number of budgets and we have flexible expansion options in case your business needs change in the future.
We adhere to a strict ticketing policy that provides full transparency so that our clients understand our engineers' workflows and can easily identify fix times and fixes.
